This page is maintained by HiKnowy to answer common privacy questions about the app. It is editable app-owned content and not independent certification or legal advice.
We collect information you provide directly, such as your email, name, profile bio, and any content you share with Knowy (chat messages, goals, and notes). We also collect technical information needed to run the Service, such as browser type and session identifiers.
We use your data to operate and improve HiKnowy, to personalize your learning experience, to respond to your messages, and to keep your account secure. AI messages are processed by our AI provider to generate responses.
We do not sell your personal data. We rely on trusted service providers (such as our hosting and AI platform partners) to process data on our behalf. We share only the data necessary for them to perform those services.
We may use cookies and similar technologies to keep you signed in and to understand how the Service is used. You can manage cookie preferences through your browser settings.
We keep your data as long as your account is active or as needed to provide the Service. You can delete your account and associated data from your profile settings. Some data may remain in backups for a limited period.
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data. Contact us to exercise these rights.
We use reasonable administrative, technical, and physical safeguards to protect your data. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
We may update this Privacy Policy from time to time. We will post the latest version here and, for significant changes, notify you through the app or by email.
For privacy questions or requests, contact us through the social channels listed in the footer or through your account settings.